Quench Service Request

If you are a Canadian customer requesting service, please call 519-652-3396 or email service@quenchwater.com.

For U.S. customers, please fill out all the required fields on this form. In the notes, please provide the Q# for each unit that requires service. The Q# is the serial number assigned to your cooler and can be found on the sticker on the top of your cooler.


Name*:
Company*:
Account Number:
(Account Number Example: D012345)
Machine Q#*:
(Located on sticker on the machine)
Service Address (Only needed if you don't know your Account Number):
Street:
City:
State:
Zip Code:
Phone:
Email:
Please explain your issue in detail*:


*Required Field