Quench Service Request

If you are a Canadian customer requesting service, please call 519-652-3396 or email service@quenchwater.com.

For U.S. customers, please fill out all the required fields on this form. In the notes, please provide the Q# for each unit that requires service. The Q# is the serial number assigned to your cooler and can be found on the sticker on the top of your cooler.


Name*:
Phone:*
Email:*
Company*:
Account Number*:
(Account Number Example: D012345)
Unit Information:
Type of Unit*:
Quench Q Sticker #:
(Example: Q0123456)
Note: The sticker can be found on the top or side of the unit
Unit Location:
(Example: 2nd floor breakroom)
Service Address:
Street*:
Floor/Suite #:
City*:
State*:
Zip Code*:
I need assistance with*:
Please explain your request below*: